Privacy Policy
Last updated: 26 June 2026
Template notice: This is a starting template. Replace every [bracketed] placeholder and have it reviewed by a qualified lawyer before you rely on it. It is not legal advice.
This Privacy Policy explains how [Company legal name] ("Murājaʿa", "we", "us") collects, uses, and protects your information when you use the Murājaʿa Arabic learning service (the "Service").
1. Information we collect
- Account information — your email address, first and last name, and gender (used to match gender-segregated practice calls).
- Learning data — the topics you import or study, your vocabulary, progress, review history, and quiz results.
- Content you provide — text, files, PDFs, or video links you import to create lessons.
- Payment information — handled entirely by our payment processor (Stripe). We do not store your card details.
- Technical data — IP address, browser type, and basic logs needed to operate and secure the Service.
2. How we use your information
- To provide and personalise the learning experience and track your progress.
- To create accounts, send verification codes, and authenticate you.
- To process subscriptions, trials, and billing.
- To enable practice calls and AI-assisted features.
- To maintain security, prevent abuse, and comply with legal obligations.
3. Service providers we share data with
We use trusted third parties to operate the Service. They process data only as needed to provide their function:
- Stripe — payment processing and subscriptions.
- OpenAI — AI conversation, role-play, and language assistance.
- Google Cloud — text-to-speech and speech-to-text.
- Amazon SES — sending transactional email (e.g. verification codes).
- LiveKit — real-time audio for practice calls.
- Hosting provider ([Hetzner]) — servers and infrastructure.
We do not sell your personal information.
4. Cookies and local storage
We use cookies and browser local storage to keep you signed in and to operate core functionality. We do not use third-party advertising cookies.
5. Data retention
We keep your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion at any time (see below).
6. Your rights
Depending on your location (including under the GDPR / UK GDPR), you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at [privacy@muraja.app].
7. International transfers
Your data may be processed in countries other than your own. Where required, we rely on appropriate safeguards for such transfers.
8. Children
The Service is not directed to children under [16], and we do not knowingly collect their personal data.
9. Changes to this policy
We may update this policy from time to time. We will post the updated version here and revise the "Last updated" date above.
10. Contact
Questions about this policy or your data: [privacy@muraja.app], [Company legal name and address].